
H&M — Los Angeles / 2025
LOS ANGELES CREATOR EVENT SERIES
A series of culturally relevant in-store experiences designed to build local brand relevance, community engagement, traffic, and sales.
01 — The Brief
The newly opened North Beverly Drive store needed to become a destination — not simply another storefront. The opportunity was to build brand credibility, elevate customer perception, and create a repeatable format for cultural programming that could scale across the market without losing its sense of intimacy.
02 — The Idea
Treat the store as more than a retail space — make it a venue for culture and community. The recurring series brought together music, creators, and local partners through a consistent format that could be easily adapted from one event to the next, creating cohesion while allowing each experience to feel distinct. Programming ranged from creator-led shopping events and conversations around fashion and sustainability to charitable private shopping experiences and more.
03 — The Experience
- Recurring in-store nights with DJs, hosted shopping and community partners.
- A format kit covering run of show, staffing, production and content capture so the series could travel to other stores in the future pending successful results.
- Creator-led content from every edition, cut for social within the same week.

04 — My Role
- Series concept and format design
- Creative direction
- Production and staffing model
- Community and creator partnerships
- Measurement against traffic and sales
05 — The Impact
The series became a repeatable market tool, lifting traffic on event days and building a local community around the store.
+124%
EVENT DAY SALES VS PLAN
100+
EARNED SOCIAL POSTS
+60%
EVENT-DAY TRAFFIC INCREASES
06 — Gallery



Credits
- Brand Experience LeadChristopher Arce
- Music & TalentVarious local partners
- ProductionRock + Paper

Next Project
NORTH BEVERLY DRIVE OPENING