Christopher Arce
H&M — LOS ANGELES CREATOR EVENT SERIES

H&M — Los Angeles / 2025

LOS ANGELES CREATOR EVENT SERIES

EVENTSCULTURERETAIL

A series of culturally relevant in-store experiences designed to build local brand relevance, community engagement, traffic, and sales.

01 — The Brief

The newly opened North Beverly Drive store needed to become a destination — not simply another storefront. The opportunity was to build brand credibility, elevate customer perception, and create a repeatable format for cultural programming that could scale across the market without losing its sense of intimacy.

02 — The Idea

Treat the store as more than a retail space — make it a venue for culture and community. The recurring series brought together music, creators, and local partners through a consistent format that could be easily adapted from one event to the next, creating cohesion while allowing each experience to feel distinct. Programming ranged from creator-led shopping events and conversations around fashion and sustainability to charitable private shopping experiences and more.

03 — The Experience

  • Recurring in-store nights with DJs, hosted shopping and community partners.
  • A format kit covering run of show, staffing, production and content capture so the series could travel to other stores in the future pending successful results.
  • Creator-led content from every edition, cut for social within the same week.
SUSTAINABILITY CHAT WITH SAMI MIRO

04 — My Role

  • Series concept and format design
  • Creative direction
  • Production and staffing model
  • Community and creator partnerships
  • Measurement against traffic and sales

05 — The Impact

The series became a repeatable market tool, lifting traffic on event days and building a local community around the store.

+124%

EVENT DAY SALES VS PLAN

100+

EARNED SOCIAL POSTS

+60%

EVENT-DAY TRAFFIC INCREASES

06 — Gallery

PRIVATE SHOPPING EVENT FOR TUE NGUYEN & TOM'S ONE HOUR PHOTO
PRIVATE SHOPPING EVENT FOR TUE NGUYEN & TOM'S ONE HOUR PHOTO
SUSTAINABILITY CHAT WITH SAMI MIRO
SUSTAINABILITY CHAT WITH SAMI MIRO
MAEVE REILLY SHOPPING EVENT FOR THE ALTADENA GIRLS
MAEVE REILLY SHOPPING EVENT FOR THE ALTADENA GIRLS

Credits

  • Brand Experience LeadChristopher Arce
  • Music & TalentVarious local partners
  • ProductionRock + Paper
NORTH BEVERLY DRIVE OPENING

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NORTH BEVERLY DRIVE OPENING