Christopher Arce
H&M — Key City Marketing

H&M — New York / Los Angeles / Americas / 2023 — 2026

Key City Marketing

LOCAL MARKETINGCULTUREEXPERIENTIAL

A collection of localized brand experiences and campaigns designed to strengthen H&M's relevance within priority cultural cities.

01 — The Brief

Global brands win or lose relevance city by city. The work was to build an operating approach for priority cities rather than a one-off campaign.

02 — The Idea

Treat each city as its own audience with its own cultural calendar — then invest where the brand could credibly participate, not merely advertise.

03 — The Experience

  • City-level programming calendars built around cultural moments, not media flights.
  • Local partnerships with venues, creators and community organisations.
  • Experiences designed for sharing, with measurement tied back to market performance.
Los Angeles

04 — My Role

  • Key city strategy
  • Experiential and events leadership
  • Partnership development
  • Cross-functional program leadership
  • Measurement and reporting

05 — The Impact

A repeatable city model that raised local relevance while holding to regional brand standards.

40+

Projects / year

13

Priority cities

+9%

BRAND AWARENESS IN KEY CITIES

06 — Gallery

New York
New York
Los Angeles
Los Angeles
MEXICO 
MEXICO 

Credits

  • Brand Marketing LeadChristopher Arce
Brand ID / DNA Relaunch

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